Shipping policy

At Woodland & Bloom we want to ensure your shopping experience is seamless and delightful (after all there is nothing more exciting than waiting for that magical package to arrive). See below for an outline of our shipping and tracking procedures designed to bring your favourite items to your doorstep:

  1. Shipping in Australia: For orders our shipping fees start at just $10.90 through Australia Post. 
  2. Global Shipping: We're excited to offer international shipping to the United States, UK & Ireland. We offer reliable shipping options, and your orders are carefully packed. Whether you choose express service or standard shipping. As Woodland & Bloom grows, so will our global Shipping locations. 
  3. Express Shipping: When time is of the essence, our Australia Post Express Post services have you covered. Starting from just $14.95, you can expect your order to arrive within 1-3 business days for that extra peace of mind.
  4. Delivery Terms: We dispatch your orders on business days, usually within 1-3 days. To expedite the process, opt for our Express Post option and receive a tracking number for added convenience.
  5. Customs / Duties: Please note that for international orders, any customs or duties fees are the responsibility of the customer.
  6. Delivery Timeframes: Standard delivery within Australia is between 3- 5 business days. but for a speedier delivery, consider our Express options.
  7. Delivery Address Responsibility: To ensure a smooth delivery experience, please double-check the accuracy of your delivery address during checkout. We want your package to arrive in your hands as quickly as possible!
  8. Third-Party Liability: While we partner with trusted delivery companies, we understand that delays can happen. Rest assured, we're here to assist you every step of the way.
  9. Missing or Non-Delivered Parcels: Should you encounter any issues with your delivery, please reach out to us within 30 days domestically. We'll work diligently to resolve the issue and ensure your satisfaction.
  10. Exclusions: Lastly, please note that our shipping policy pricing excludes wholesale customers. If you're a wholesale customer, feel free to reach out to us directly for tailored shipping details.

Thank you for choosing Woodland & Bloom. Should you have any questions or require further assistance regarding shipping and tracking, please don't hesitate to contact us at info@woodlandandbloom.com.au